Elena Francis
Published on 14 May 2025
The FastDoc story: transforming documentation processes
Find out how FastDoc transforms Jira data into polished docs with AI—boosting team efficiency through seamless integration with Confluence and Panorama.
Founded in 2023 in Toronto, FastDoc emerged to solve a critical challenge facing product teams: efficiently translating Jira data into polished documentation without manual effort. As founder Mayank Agarwal explains, "We saw teams spending countless hours copying information from Jira tickets into various document formats for customer support and stakeholder alignment. It was repetitive, prone to errors, and pulled valuable time away from core product work."
By early 2024, FastDoc had secured its place on the Atlassian Marketplace, offering an AI-powered documentation solution transforming how Agile teams manage documentation processes.
The challenge for product teams
Product teams face the following documentation challenges that impact productivity and communication:
- time-consuming manual processes for creating release notes and help articles
- inconsistent documentation quality across teams and projects
- outdated information in fast-moving Agile environments
- Accessibility gaps with critical information siloed in Jira
Without an effective solution, product teams spend more time documenting their work than building products.
The FastDoc solution
The team discovered that while Jira excelled at task management, it wasn't optimised for transforming that valuable data into stakeholder-friendly documentation.
"We built FastDoc to bridge that gap," explains Agarwal. "Our focus was creating a seamless experience that lives right where teams already work—inside Jira."
The FastDoc team developed an innovative approach:
- deep native integration with Jira and Confluence workflows to minimise disruption and learning curves
- advanced AI models and RAG (Retrieval-Augmented Generation) techniques to ensure accurate, contextually appropriate content
- user-centric design with customisable templates for different documentation needs
- features that allow teams to incorporate data from external knowledge bases for richer documentation
Joining the Adapting for Tomorrow programme
As FastDoc gained traction with early users, it faced challenges scaling its business and refining its go-to-market strategy. The Adaptavist Group's (TAG) Adapting for Tomorrow programme presented the perfect opportunity to address these challenges.
FastDoc applied to the programme seeking expert mentorship, market validation, network expansion, marketing strategy development, and technical guidance. The programme provided workshops, expert industry mentorship, and resources designed to accelerate growth.
"Being selected for the Adapting for Tomorrow programme was a game-changer for us," notes Agarwal. "It gave us access to expertise and resources that would have taken years to develop on our own."
Throughout the programme, FastDoc has been working to address its unique positioning challenges as a small team with rapid growth ambitions, limited sales and marketing expertise, and the need to differentiate from potential Atlassian competition while balancing product development with business scaling.
Why integration with Kolekti and Atlassian makes perfect sense
FastDoc's integration with Jira serves as the foundation for a seamless documentation workflow. When combined with Confluence and Panorama for Confluence from Kolekti, teams gain access to a comprehensive solution that addresses every stage of the documentation lifecycle.
Here's why this integration creates exceptional value:
- FastDoc transforms raw Jira data into polished, ready-to-use documentation with minimal manual effort.
- Confluence provides the ideal platform for sharing and collaborating on that documentation.
- Panorama keeps everything organised and accessible, ensuring documentation remains valuable as it scales.
This integration eliminates the fragmentation that typically plagues documentation processes, creating a cohesive workflow from development through to publishing and organisation.
How this integration streamlines workflows
Efficient workflows are vital for product teams to stay on top of fast-moving projects and growing stakeholder expectations. Here's how this integration solves common documentation challenges and adds value throughout the process:
1. From development to documentation with FastDoc
FastDoc transforms Jira data into polished documentation by:
- automating repetitive tasks to save time, reduce manual effort and avoid mistakes
- ensuring consistency with documentation that aligns with organisational guidelines
- customising content to meet the differing needs of various stakeholders
2. Publishing seamlessly to Confluence
By publishing to Confluence, teams can:
- centralise access to documents for the right people at the right time
- promote collaboration around a single source of truth
- simplify updates with changes reflected automatically
3. Staying organised with Panorama
Panorama provides essential Confluence space management with:
- centralised control panel for a complete view of spaces and content
- bulk update capabilities to easily manage multiple pages at once
- app consolidation to reduce complexity and improve efficiency
Real-world example: end-to-end workflow
A product operations team benefits from this integrated approach:
- Development: tasks and updates tracked in Jira
- Documentation: FastDoc automatically generates project documents
- Publishing: documents published to Confluence for organisation-wide access
- Management: Panorama keeps everything tidy and accessible
Why this integration works for product teams
- Efficiency: automate repetitive tasks and focus on higher-value activities
- Consistency: maintain high standards across all documentation
- Scalability: manage projects of any complexity with tools that grow with your team's needs
- Security: keep sensitive information secure within Atlassian's trusted ecosystem
- User-friendly: Intuitive workflows ensure quick adoption and immediate benefits
How can you benefit from this?
Combining Jira, FastDoc, Confluence, and Panorama offers product teams a powerful way to manage their workflows end-to-end. This integration saves time, enhances collaboration, and ensures your documentation supports every stage of the project lifecycle.
Explore how FastDoc can simplify your team’s workflows.